Welcome to Propal, a product of Keystone Software Labs LLC ("Company," "we," "our," or "us"). By using our platform at propal.io (the "Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use our Service.

1. Eligibility & Account Creation

Propal is available to individuals and businesses of all ages.
No email verification is required for account creation.

2. Subscription, Payments & Refunds

We offer monthly subscriptions with a 7-day free trial (credit card required).Users can cancel at any time via their account settings.We provide refunds only in the event of technical issues.

There are no additional fees beyond the subscription price.

3. Proposal Ownership & Usage

Users do not own their proposals once created on Propal.

We provide templates and retain ownership of them.

We do not claim rights over user-generated content.We may use anonymized data for analytics and platform improvement.

4. Acceptable Use Policy

Users may not create proposals related to pornographic, gambling, criminal, or fraudulent activities.
Violating accounts may be suspended or terminated.
Users can appeal suspensions by emailing support@propal.io.

5. Proposal Delivery & Liability

Propal guarantees an 80% delivery and tracking accuracy.

We are not liable for software issues, lost data, or service disruptions.

6. Dispute Resolution & Governing Law

Governing Law: Keystone Software Labs LLC is incorporated in Wilmington, Delaware, USA.
Dispute Resolution: Arbitration is the preferred method.